Twin County E-911 Regional Dispatch Center

The 911 Public Safety Answering Point (PSAP) for Carroll County, City of Galax, and Grayson County is co-located with Galax Police Department Communications in the Harold Snead Public Safety Building at 353 N Main St, Galax, VA  24333.  The Center is directed by a multi-jurisdictional Commission which exists for the purpose of developing, operating, maintaining and administering a regional emergency 911 system to the benefit of the citizens of these jurisdictions.  The Commission can be contacted through the 911 Coordinator. The Twin County 911 PSAP and Galax PD Communications operate 7 days a week, 24 hours a day, 365 days a week by 4 shifts of 3 Communication Officers.   The 13 full-time Twin County and Galax PD Communication Officers have combined experience in excess of 125 years, with the average being 9 years. 911 contacts:

911 Coordinator Mrs. Jolena Young Phone: (276)236-5122 Opt 2 jyoung@galaxva.com
Sign/Addressing Technician Mr. Allen Cox Phone: (276)236-5122 Opt 1 acox@galaxva.com
GIS Coordinator Mrs. Stephanie Dalton 111 E Main St, Galax, VA 24333 Phone: (276)-601-3600 smdalton@galaxva.com

Calling 911                                               Signing up for Emergency Notification Requesting a new 911 Address                 Reporting a Missing or Damaged Road Name Sign Making a FOIA Request                          Ask the 911 Coordinator Current News: Emergency Medical Dispatch # 1 Way YOU Can Speed UP Response Twin County 911 Communication Officers Win 2013 Outstanding Team Performance in a Critical Incident http://www.virginia-apco.org/

Mrs. Jolena Young
911 Coordinator
ph: (276)236-5122 Opt 2

Mr. Allen Cox
Sign/Addressing Technician
ph: (276)236-5122 Opt 1

Mrs. Stephanie Dalton
GIS Coordinator
111 E Main St
Galax, VA 24333
ph: (276)-601-3600